Privacy Policy

At Switvault, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Your name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details
  • Order details
  • Website usage information, such as pages visited and products viewed

Payment information is processed securely through trusted payment providers. Switvault does not store your full credit card details.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Confirm payments
  • Send order updates and tracking information
  • Respond to customer service questions
  • Improve our website and shopping experience
  • Send promotional emails, only if you choose to subscribe

3. Email Marketing

If you sign up for our newsletter, we may send you emails about new products, special offers, and store updates.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at switvault@outlook.com.

4. Sharing Your Information

We only share your information when necessary to operate our store, such as with:

  • Payment providers
  • Shipping and delivery companies
  • Website and store service providers
  • Legal authorities, if required by law

We do not sell your personal information.

5. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and help us understand how customers use our site.

You can disable cookies in your browser settings, but some parts of the website may not work properly.

6. Data Security

We take reasonable steps to protect your personal information. Our website uses secure checkout technology, and payments are handled through trusted payment processors.

However, no online system is completely risk free, so we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to your information
  • Request deletion of your personal information
  • Opt out of marketing emails

To make a request, please contact us at switvault@outlook.com.

8. Children’s Privacy

Switvault does not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact us at:

Switvault
Abu Dhabi, United Arab Emirates
Email: switvault@outlook.com