FAQs
Shopping
Can I track my order?
Yes. Once your order has been shipped, you will receive tracking information so you can follow your delivery.
What payment methods do you accept?
We accept major payment methods available at checkout, including major credit and debit cards
How can I place an order online?
Simply choose the product you love, add it to your cart, and complete your payment at checkout. Once your order is confirmed, we will begin processing it.
Payment
When will my credit card be charged for my order?
Your card will be charged as soon as your payment is completed at checkout.
Is it safe to enter my credit card information on your website?
Yes. Our checkout is secure, and your payment information is handled safely through trusted payment providers.
Returns
Do I have to pay for return shipping?
Yes. Return shipping costs are the customer’s responsibility.
Are there any items that cannot be returned?
Yes. Sale items cannot be returned.
How do I initiate a return?
To start a return, please contact us at switvault@outlook.com with your order number and the reason for your return. We will guide you through the next steps.
What is your return policy?
We accept returns within 10 days after delivery. Items must be unused, in their original condition, and in the original packaging.
When will my credit card be charged for my order?
Your card will be charged as soon as your payment is completed at checkout.
Take a look through our FAQs, and if you don't find what you're looking for, feel free to reach out to our support team for further assistance. Happy browsing!
